Order Service / New Customer
1-855-917-9662Tech Support
1-800-921-8106 (24/7)Phone Menu
Here are the options that you will get when you call this number. We called the number and tested all of the options so that you can see what its like. Be sure to have your account number handy.- Hi. Thanks for call Frontier Communications. This call maybe recorded.
- For a quick and easy way to pay your bill download or mobile app?
- How can I help you?
- I can help with things like making a payment or technical support.
- Caller: “tech support”
- Let’s check on your service.
- To start, lets look up your account.
- Please say or enter your 10 digit phone or 17 digit account number.
- Caller: “make a payment”
- I can get you to our payment system. Please visit us at Frontier.com to use our live chat option.
- Please say or enter your 10 digit phone or 17 digit account numbe
- Caller: “speak to an agent”
- I would be happy to transfer you but first how may I help you?
- Ok lets check if their is an outage in your area. (The robot will then ask for your account number).
Pay By Phone
1-800-801-6652 (24/7)Phone Menu
- Hi thanks for calling frontier comm
- Your call maybe recorded.
- You have reached out automated payment service.
- For all other services or questions please visit frontier.com/support.
- To help us route your call please enter the area code and phone number associated with your account, or the first 10 digits of your Frontier account number.
source: https://frontier.com/contact-us
FAQs
What are the Frontier customer service hours?
The Frontier customer service number is available 24/7. You can call at anytime, just have your account number ready.How do you speak to a real person?
Dial the main number 1-855-917-9662. The voice on the automated system will ask how it can help you. Say “speak to an agent” and it will connect you after you provide account identification.