Cancel Earthlink

How to Cancel your Earthlink Account

To cancel your Earthlink account, you need to call an Earthlink support representative.

  • Residential Cancellations: 888 327 8454
  • Commercial Cancellations: 844 356 5249
Have your membership information ready when you call, for verification purposes.

Before You Cancel Earthlink Account

Before you cancel your Earthlink Internet service subscription, you’ll probably want to sign up for a new Internet service first.

Consider that Earthlink offers modern High Speed Internet packages. It is now a full fledged ISP and the days of dial up service are long gone.

Earthlink 1-833-601-5693

Internet Packages

down (mbps)up (mbps)cost (mbps)
3 to 15 Mbps1.0 Mbps$49.95 to 59.95
18 to 30 Mbps1.5 Mbps$59.95
40 to 80 Mbps40 Mbps$59.95 to $79.95
100 to 115 Mbps *100 Mbps$59.95 to $79.95
200 to 500 Mbps500 Mbps$69.95 to $89.95
1 Gb1Gb$89.95
2 Gb2 Gb$19.95
5 Gb5 Gb$189.95
  • * Most popular plan
  • All speeds are dependent on serviceability at physical address—speeds vary by distance.
  • 24/7 Customer support via phone or chat
  • 12 month commitment
  • Router Rental: $12.95/month
  • Professional Installation: $79.95 one-time fee

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This way you’ll have the convenience of signing up for the new service online, and you’ll be able to email everyone your new email address before your Earthlink service cancellation.